Privacy Policy
AlphaOne USA LLC (“AlphaOne,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while using our website, services, customer support channels, and SMS communications.
Information We Collect
We may collect the following information:
- Name
- Company Name
- Email Address
- Mobile Telephone Number
- Account Information
- Service and Support Information
- Appointment Information
- Website Communications and Form Submissions
How We Use Your Information
- Provide customer support
- Respond to service requests and inquiries
- Schedule appointments
- Deliver services
- Provide account notifications
- Communicate regarding projects and support matters
- Improve our services and customer experience
SMS Communications
Customers who provide consent may receive SMS communications from AlphaOne USA LLC regarding:
- Customer Support Updates
- Service Notifications
- Appointment Reminders
- Project Communications
- Account Notifications
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
For additional support, contact: mail@alpha1usa.com · (305) 452-0808
SMS Consent and Data Sharing
Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.
AlphaOne USA LLC does not sell, rent, transfer, distribute, or otherwise disclose mobile phone numbers or SMS consent information to third parties for their own marketing purposes.
Information may be shared only with authorized service providers as necessary to provide requested services and support business operations.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Information Retention
Information is retained only as long as necessary to provide services, maintain support records, comply with legal obligations, and enforce business agreements.
Your Rights
You may request access to, correction of, or deletion of your personal information where permitted by applicable law.
To submit a request, contact: mail@alpha1usa.com
Changes to this Privacy Policy
AlphaOne USA LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.